We provide our clients with a full spectrum and end-to-end provider of Business Process Outsourcing (BPO) and Customer Interaction Services (CIS). We have demonstrated our capability for migrating, stabilizing and improving processes ranging from simple email management to complex voice based technical help desk processes. The range of services include:

• Email Management
• Inbound & Outbound Voice Processes
• Customer Relationship Management
• Accounting Services
• Transaction Processing
• Web Based Services
• eLearning
• Knowledge Acquisition

Our Strategic Outsourcing and Remote Processing is a specialized service wherein a responsible provider manages an entire business operation or business function including support staffing and information technology, to improve business performance and increase shareholder value. With our large talent pool and cost benefits, our Outsourcing centers in India are recognized as the preferred location for several large companies to outsource their captive operations. Typical outsourcing engagement characteristics:

• Operations are not strategic or of investment focus for the customer
• Resource intensive functions
• Operations that require specific management expertise
• Bundling related functions for seamless service
• Multiple Clients utilizing joint facility - Economic
• Service provider with financial stake in providing quality, contracted operations